Hear from the staff in our Homes about their roles and careers with Nellsar

Tracey Hampton - Senior Care Assistant, Abbotsleigh Care Assistant

Tracey Hampton

Senior Care Assistant, Abbotsleigh Care Assistant

Tracey is one of our longest-serving members of staff, joining the Abbotsleigh team in 2007 as a junior staff member. She loves working at the Home and describes the lovely staff and management as ‘a big, happy family’. Tracey enjoys working in the care industry, and having previously worked as a carer in the community for 12 years, Tracey speaks of her choice to work at Abbotsleigh as, “the best move I ever made”. Completing lots of training over the years, Tracey progressed to Senior Care Assistant, and now she looks forward to developing her role further by moving to the Activities Team as a Recreation and Well-Being Champion, and spending more quality time with their residents. As a Mum to five amazing children, it’s in Tracey’s nature to look after people and each time she leaves work she has a smile on her face knowing that all the residents are settled and happy.
Mark Cook - Maintenance Manager, Bromley Park Care Home

Mark Cook

Maintenance Manager, Bromley Park Care Home

Mark began working at Bromley Park Care Home in 2016 and has managed all maintenance requirements throughout the Home and gardens ever since. A self-professed ‘Jack of all trades’, he also drives the Homes’ minibus when residents take an outing and lends a hand to anyone in need, including helping the Maintenance staff at other nearby Nellsar Care Homes. Mark has enjoyed extensive training throughout his time at Bromley Park for his maintenance responsibilities and he is proud to fulfil multiple roles throughout the Home. The varied role is what Mark most enjoys about his job and he is delighted to see that, through his hard work, the Home is looking cleaner and more refreshed. Having seen the evolution of a better working environment and higher calibre of staff over the years, Mark also enjoys the social aspect of working among the other staff and residents in the Home. Looking to the future, Mark looks forward to maintaining the high standards at Bromley Park and consistently improving the home environment for everyone who lives and works there.
Clare Man - Business Support Officer, Bromley Park Care Home

Clare Man

Business Support Officer, Bromley Park Care Home

Clare joined the team at Bromley Park Care Home in February 2017 as a part-time Administrator and with the support of the senior team has progressed to become their Business Support Officer and Training Manager. As part of the training team, Clare is passionate about the Nellsar Training Academy which provides staff with valuable mandatory training, which in turn, raises the standard of services provided to their residents. As a keen Photographer, Clare takes wonderful pictures of the residents at Bromley Park at the Home’s parties and events. Clare cites her greatest achievement as watching her role develop to incorporate a multitude of different tasks. Every day is different, and Clare feels very proud that her photographs of the residents and events in the Home have been used in the Nellsar Care Homes marketing, including the corporate newsletter and website. What Clare most loves about working at Bromley Park is the residents and staff; Being able to spend time with residents, being part of the staff team who work together as a cohesive team, and witnessing the love they give to residents really makes her day.
Donna Hough,  Non-Clinical Deputy Manager, Bromley Park Care Home

Donna Hough

Non-Clinical Deputy Manager, Bromley Park Care Home

Donna joined the Bromley Park Care Home team in 2013 as a part-time Administrator and over the years she has progressed to Services Manager, then to Facilities Manager, and now works as the Non-Clinical Deputy Manager. Donna loves working closely with the residents and takes great joy from seeing her colleagues promoted to the next level, while being a part of the positive changes they bring. As a Deputy Manager, Donna is inspired by the unique people she works with and loves working towards one common goal – providing the best possible care and home environment for their residents. Throughout her time at Bromley Park, Donna has witnessed ongoing support from the Home’s Managers and the Nellsar Operations Team, whom have an extremely rich bank of experience and knowledge. Now with the Nellsar Training Academy, and all-round improvements to staff training, Donna is looking forward to seeing the Home’s staff develop into their roles and careers even more in the future. Citing her greatest achievements as working in a role that she loves and using the experience she has gained in all her different roles, Donna most looks forward to implementing a ‘Wish List’ scheme; Finding more ways to transform the Home and consistently develop the services and home environment for Bromley Park’s residents. Donna would also love to see a ‘Memory Lane’ high street and ‘Mini Village’ in the garden – something that would particularly benefit their residents with Dementia.
May Chowdhury  - Home Trainer , Hengist Field Care Home

May Chowdhury

Home Trainer, Hengist Field Care Home

May joined the Hengist Field Care Home team in 2017 as a Care Assistant before progressing to Senior Carer, and then achieved a promotion to Home Trainer in 2019. May is currently studying for her NVQ Level 3 and loves the work she does, classing her colleagues as a family who work as a team. With a keen interest in nursing, May looks forward to further opportunities including training staff across other Nellsar Care Homes and gaining new experiences in the future.
Marion Judd - Induction and Training Facilitator, Hengist Field Care Home

Marion Judd

Induction and Training Facilitator, Hengist Field Care Home

Marion was one of the founding members of staff to join Hengist Field Care Home in 2011, beginning her career as a Nurse, then becoming a Senior Carer, then enjoying a promotion to Induction and Training Facilitator. With the help of her colleague, May, Marion has grown in confidence and gets a real sense of satisfaction to see people develop their career at the Home and progress within the company. Marion feels completely supported by the entire care and management team, in particular when she experienced a personal tragedy and needed time off work before she was able to return. Being able to ‘give back’ to her colleagues after all the kindness and support she has received is one of Marion’s greatest achievements; She feels like an established member of the team and looks forward to continuing in her role for years to come.
Sharon Kynaston - Recreation and Well-Being Team Leader, Hengist Field Care Home

Sharon Kynaston

Recreation and Well-Being Team Leader, Hengist Field Care Home

Sharon started working at Hengist Field in 2018 as a Recreation and Well-Being Champion, before receiving a promotion to Team Leader in 2019. Along with a new Registered Manager and other Recreation and Well-Being Champions, she is proud of how the team has gelled together, and the quality of the services they provide for their residents. Sharon is very passionate about her role and loves to bounce new ideas off her colleagues throughout the Home, as to how to enrich their residents’ lives. Regardless of their mobility, Sharon and her team offer meaningful daily activities for all residents – tailoring them to those who are able to socialise in groups, and those who need to remain in their rooms. As well as raising her children, Sharon classes her greatest achievements as receiving the promotion to Team Leader and seeing the whole team come together.
Jacqui Finn - Recreation and Well-Being Champion, Hengist Field Care Home

Jacqui Finn

Recreation and Well-Being Champion, Hengist Field Care Home

Jacqui loves her role as a Recreation and Well-Being Champion at Hengist Field, having started out as a laundry assistant. She really enjoys working more closely with their residents and feels passionate that maintaining their mental health and happiness is equally important as their physical health. As part of a united team, Jacqui feels supported by their new team leader who helps the Recreation and Well-Being Champions in any way she can. Jacqui thinks the quality of the social and leisure activities on offer for residents has really progressed and says, “If I can raise a smile or improve their lives even in a tiny way, I know I have achieved my goal.” Along with raising two wonderful sons, Jacqui cites her greatest achievements as knowing she makes a real difference to the lives of the residents at Hengist Field, and she wishes she discovered this role years ago.
Kerry Wade - Senior Healthcare Assistant, Loose Valley Care Home

Kerry Wade

Senior Healthcare Assistant, Loose Valley Care Home

Kerry has worked for Loose Valley Care Home since 2003, when she joined the team as a Healthcare Assistant. Now as a Senior Healthcare Assistant, Kerry is responsible for administering medication and specialises in palliative care, infection control and acquired brain injury epilepsy. She loves the residents and feels proud of both the family environment at the Home and the person-centred care provided to their residents. Witnessing many changes over the years, Kerry holds the Nellsar Well-Being Team in high esteem because they enrich the lives of the residents with stimulation and therapeutic treatments including relaxing massage; Pet Therapy sessions and outings also mean that residents enjoy a varied calendar of activities. Kerry is very proud to have completed her Level 2 and 3 NVQ in Health and Social Care, along with her level 5 in Leadership in Health and Social Care and Young People’s Services. Her greatest achievements outside of work are her two children, and in the future she looks forward to further developing her career.
Amy Glover - Team Leader, Meyer House Care Home

Amy Glover

Team Leader, Meyer House Care Home

Having trained as a Hairdresser at college and previously worked as a Carer in the community, Amy joined the Meyer House Team in 2014 – her first experience of working in a Care Home setting. Feeling drawn to a workplace where she could build relationships with the people she cared for and those she worked with, Meyer House gave Amy that feeling of belonging. With encouragement from her team, Amy successfully completed her Level 2 and 3 in Social Care, gaining a promotion to Team Leader; Elated by her progression within the Home, Amy has really grown in confidence to feel fully supported and competent in her senior role. Amy loves the feeling of an extended family when she is at work and feels she makes a meaningful difference to the residents’ lives, with her care and hairdressing skills, laughter and love. Amy also shares her good practices with other staff, enabling them to get to know their residents as individuals. As part of the Nellsar group, Amy feels grateful that Meyer House has seen consistent improvements to the Home environment over the years because it assures their residents’ comfort, safety and happiness. Amy feels proud to be part of such a strong team, the same reason so many staff stay for many years.
Christine Foster - Head Of Activities, Princess Christine Care Home

Christine Foster

Head Of Activities, Princess Christine Care Home

Christine began working at Princess Christine in 2014 as a part-time Activities Coordinator in one of the Home’s units, along with two other staff. Having completed her Level 3 NVQ in Leadership, Christine is now Head of Activities for the whole Home and has completed various training schemes including ‘Ladder to the Moon’, Namaste and ‘Daily Sparkle’. Christine feels lucky to work in a role that is so rewarding and it brings her a lot of joy and satisfaction. Christine has grown the Activities staff team to eight people, receiving regular feedback about the wonderful person-centred care they provide to their residents; “Princess Christian is my home from home. I work with some amazing people and adore each and every one of our residents.” She feels proud that the Home’s charitable group ‘Friends of Princess Christian’ has also gained more members, involving residents, staff and family members to have their say on upcoming events or fundraising ideas; Christine takes pleasure in witnessing improvements across all areas of the Home. Citing her greatest achievements as completing her NVQ and being shortlisted for the Surrey Care Awards and the South East Care awards, Christine classes being able to engage with residents and make them happy every day as ‘the best achievement of all’.
Gina Griffiths - Service Advisor/Head Housekeeper, Princess Christian Care Home

Gina Griffiths

Service Advisor/Head Housekeeper, Princess Christian Care Home

Gina is the longest serving member of staff at Princess Christian, joining the team in 2009. Having started as a Care Assistant, Gina has also worked as a Cook and a Housekeeper up until her promotion to Head Housekeeper and Service Advisor. Gina has enjoyed a variety of training in her various roles including Management, Dementia and Coaching training to name a few. Passionate about her department, Gina finds it a pleasure to work with such a great team of people; Everyone works hard together to keep the Home a clean, safe and homely environment for their residents. Reflecting on her achievements, Gina feels proud of keeping the Home consistently clean throughout, as well as playing a big part in the refurbishments within all three units in the Home; New kitchens, flooring, furniture, armchairs and ongoing redecorations. Gina cites her greatest achievements as initiating the idea of ‘fine dining’ at Princess Christian and she is delighted to be one of the reasons that residents are always happy. She has witnessed the Home’s team and services grow consistently stronger over the years; Gina feels proud that together, they have achieved the Gold Standards Framework accreditation, Investors in People Gold and ISO certification. Gina said, “I am looking forward to the Home becoming even greater.”
Amanda Jones - Business Support Officer, Sonya Lodge Residential Care Home

Amanda Jones

Business Support Officer, Sonya Lodge Residential Care Home

With previous secretarial and HR experience, Amanda joined the team at Sonya Lodge in 2014 as a part-time Administer role. Initially described as ‘a little bit of typing, filing and answering the telephone’, Amanda’s role has grown into an integral full-time position where she works closely with Jean the Manager, Team Leaders and Senior Carers in the Home. Further developments of her role, alongside the creation of a new Nellsar hub, means Amanda is responsible for dealing directly with Head Office on broader business matters affecting the Home. Amanda loves working for Sonya Lodge and every day is a new challenge bringing a sense of self-worth and appreciation. Amanda’s daily goal is to make their residents smile, feel loved and safe, which she does with the help of her Jack Russell; a regular visitor to the Home, Roxi has her own bed under Amanda’s desk and she delights residents with her cuddles. Often joining in with the residents’ entertainment in the lounge, Amanda says it’s fundamental part of her role to ensure their residents’ daily lives are happy. Amanda feels fully supported in her role, saying “There is always something to do, but to be able to perform this role well you have to have commitment, enthusiasm, passion, reliability and trust with your manager and fellow teams.”
Sandra Austin - Head Housekeeper, Woodstock Residential Care Home

Sandra Austin

Head Housekeeper, Woodstock Residential Care Home

Sandra started working for Nellsar in 2010 as a Domestic Assistant and after a time, she was delighted to be promoted to Head Housekeeper. The family orientated feel of Woodstock is what Sandra most enjoys; She loves that it’s such a friendly place to work, taking great pleasure in spending time with the residents – assisting them when they need a helping hand and listening to all their stories and tales. Having been part of the Woodstock team for a long time, Sandra has seen many changes over the years; When she first started, all the bedrooms were decorated the same bedding and furnishings. Citing this as her greatest achievement, Sandra feels proud that every room is now individually designed by her, with the help of their Maintenance Manager Carlos. Sandra and Carlos have also helped other Homes in the Nellsar group in recent years to help clean and set-up new rooms. As a duo, along with their residents, Sandra and Carlos work hard to improve and maintain the gardens at Woodstock with gorgeous displays of flowers, fruit and vegetables. Happy and content in her role as head Housekeeper, Sandra looks forward to carrying on working at the Home for as long as she is able.

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL

St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND