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Learning and development
As a leading Care provider, Nellsar Care Homes have a very positive and progressive culture about learning, and we are always searching for new ways to move forward. Learning and development within Nellsar, at every level, is highly valued and is part of our everyday language within the organisation.
Having competent and confident team members enables Nellsar to provide the best care services to our residents in our Care Homes. We invest heavily in training and learning opportunities for our team members, and it is intrinsically linked with making people feel valued and content in their work. Training is an integral part of a person’s learning experience, and it promotes personal and professional growth. It’s in everything we do, every day.
Values and skills
Although skills are necessary to work in Care, values are more important. There are certain qualities someone naturally has which are essential for working in our sector and this is what we’re looking for at the beginning of the recruitment process. We look for qualities such as compassion, kindness, and good communication.
Nellsar are an equal opportunities employer and there is a diverse mix of nationalities among our team members. Good communication overall is essential, but non-verbal communication is just as important; 60 to 70% of how we communicate does not reply on what we say. We provide accessible learning through language support, whether it be for those for whom English is not their first language or those who have a learning difficulty like dyslexia.
Complete and consistent training
The training we offer is continuous and consistent – from the recruitment stage, through to induction and beyond.
And there’s more to learning than sitting in a room being told things; we give our team members the chance to transfer what they learn into practise within the Home, while being supported by senior team members and managers. Being able to work alongside mentors and receive coaching from a team of competent professionals means that our team members training can be informal as well as formal.
Holding regular team meetings, ensuring our team members have access to all the relevant policies and procedures, and employing methods of appropriate information sharing, are just some of the ways in which learning support happens every day.
The types of training we offer
At Nellsar, we offer the Care Certificate established by Health Education England, Skills for Care and Skills for Health, and all the support you need in completing this. We can also offer fully funded apprenticeships and health and social care qualifications.
We provide specialist training for supporting clinical skills and knowledge, leadership and management and senior level development opportunities. We also support overseas Nurses applying to become Registered Nurses through the NMC’s OSCE programme.
Resources and partnerships
Our training resources include working in partnership with local authorities, hospices, CCGs, Skills for Care, CQC, suppliers who provide product specific training, universities, and colleges. We also have our very own Nutritional Therapist who works as Nellsar’s Nutrition and Wellness Manager, and our own in-house Trainers.
We also use an online learning management system which ensures we maintain our learning of diverse topics. This also helps us conserve our CQC compliance with enhanced competency checks, and ongoing performance management through Development Meetings.
Qualifications and Apprenticeships with Nellsar
We are very pleased to be able to offer fully funded vocational qualifications to all our team members. Whatever the role, there is something available for everyone who is keen to progress their knowledge and skills. These qualifications were previously referred to as NVQs, and whilst the title of the qualifications has changed over time, they are still very much recognised and valued in the health and social care sector.
Because of the way the funding works, these qualifications via Nellsar are known as Apprenticeships – but this doesn’t mean you need to start as an ‘Apprentice’. Anyone at any level can apply and anything above a Level 2 qualification is necessary for those looking to develop their leadership skills and progress towards management.
Completing a new Apprenticeship generally take 12 to 18 months to complete and those studying will be supported by a Training Provider and the Care Home team. Some examples of qualifications available are:
- Business Administration Level 3
- Adult Care Worker Level 2
- Lead Adult Care Worker Level 3
- Management in Health and Social Care Level 5
- Leadership and Management Level 3
- Activities Coordinator Level 3 – Not Apprenticeship
- Mentoring Level 3
As a token of recognition for commitment to self-development, Nellsar also offer all Apprentices an NUS Discount Card once their enrolment has been completed. With over 350 discount brands available, discounts can save card holders around £525 per year. Apprentice Extra card holders will be able to enjoy discounts on a variety of essentials including travel, sport, books and DVDs, technology, mobile and broadband, as well as fashion, beauty and going out.
For more information on Learning and Development opportunities email Marisa.Spice@Nellsar.com
A shared Nellsar culture
We are extremely proud of the caring, supportive culture in our Care Homes which embodies empathy, equity, professionalism and continuous improvement. Our values focus on the individual – from residents to team members – creating an inclusive environment with both residents and team members at the heart of what we do every day.
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